Shipping policy

Thank you for shopping with Zugzzwang! We want to ensure a smooth and timely experience for you. Please find the details of our order processing and shipping policy below:

Order Processing

• Processing Time: Orders are typically processed within 2 business days.

• During high-demand periods, such as sales or new product drops, please allow up to 5 business days for processing.

Shipping Methods & Charges

• Standard Shipping: ₹100 (Free for orders above ₹2,000)

• Express Shipping: ₹200

• All orders are shipped via Shiprocket using our trusted delivery partners.

Delivery Timeframes

• Metro Cities: 3–5 business days

• Non-Metro Areas: 5–7 business days

• Note: Delivery times are estimates and may vary due to factors beyond our control, such as weather or courier delays.

Order Tracking

• Once your order has been dispatched, you will receive a tracking link via email. This link allows you to track your shipment’s progress and delivery status.

Delivery Address

• Please ensure that your delivery address is accurate and complete to avoid any delays.

• We recommend providing an address where someone will be available to receive the package.

International Shipping

• Currently, we ship only within India. We are actively working on expanding our shipping services internationally, and will update our policy once international shipping becomes available.